TOGETHER WITH

USING OUR SERVICE AT HARVEY NICHOLS KNIGHTSBRIDGE, LONDON, UK IS SIMPLE

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DROP IN STORE

Stylists in any of the Shoe or Accessories Departments in-store can answer your questions and securely receive your item(s). Your details will be sent directly to The Restory who will collect your items, from a secure area in the store, within 48 hours.

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WHILE WITH US

Once your item is received at our atelier, we will do a comprehensive assessment taking into account what you have told us and what we can see ourselves.

You will receive a breakdown of the services and turnaround expectations. You will need to approve this for work to begin.

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WE RETURN

Once the work has been completed, we will return your items at a time and to a place convenient to you. We can deliver your items complimentary anywhere in the world or back to Harvey Nichols Knightsbridge, London, UK, for you to collect.

VISIT HARVEY NICHOLS KNIGHTSBRIDGE, LONDON, UK TO DROP YOUR ITEMS IN STORE