Feeling overwhelmed? Try our service finder to help learn more about the repairs you need
It is amazing what a basic polish can do – for your mood and your shoe’s longevity. It is a practice and art that deserves its rightful and regular place in your wardrobe regimen.
Learn more about shoeshine
Not just for soldiers and not necessarily just for men! The art of polishing boots and shoes to give them a ‘mirror’ shine is a rare skill mastered only by the most patient and fastidious of Shoeblacks. Perfect for weddings, dream-job interviews and meeting the queen!
Sports Trainer Cleaning
We clean your trainers’ interior and exterior, including laces, using a range of methods for different situations. While we can’t guarantee that we can completely remove all stains, we pride ourselves on developing the most comprehensive range of solutions available – a perfect refresh.
We clean the interior and exterior of your leather and suede boots and shoes and your mixed material fashion trainers (including laces) using a range of methods. While we can’t guarantee that we can completely remove all stains, we pride ourselves on developing the most comprehensive range of solutions available. Longevity and good looks made simple.
Learn more about shoe cleaning
Mould, Pest And Biological Fluid Removal
Sometimes the situation is just not pretty and requires specific techniques to salvage. Fortunately, we have the equipment, experience and procedures in place to apply to your shoes, bags and clothing. Please let us know if you are sending us such a situation in advance as health and safety measures may be required.
– Starting at £140
– Starting at €170
– Starting at $190
Complex Trainer Cleaning
Perfect for those uber-luxury trainers that require extra careful handling such as the Balenciaga Triple S, Chanel Braided Raffia and LV Archlights. We clean your trainers’ interior and exterior (including laces) using a range of methods appropriate to the material and damage. While we can’t guarantee that we can remove all stains, you can rest comfortably that your trainers are in the most capable and passionate hands.
Learn more about complex trainer cleaning
The end of the stiletto heel wears down so fast… and sometimes we wear it down even way beyond when we should have! Not to worry. This service replaces the tip (also called a cap or a lift) with a perfectly fitted and coloured replacement.
This is the least expensive and most effective pre and mid-wear solution a fashionista can employ. A little circular metal disc is nailed shallowly into a leather sole at its most vulnerable points (toes and heels) to prevent the sole’s wear and tear. We love these simple little things.
A toe piece is a mini resole but only at the shoe’s tip where it always seems to wear so much faster than the rest of the sole. Most often appropriate for ladies stilettos, but not always.
Everyone, everyone, everyone wears down the back of their heels, particularly at the back corner. Making sure you get to it before it damages the heel block is vital. Be it a loafer or lace-up, leather, or rubber, we’ll replace it quickly and with a close-as-possible match to the original unless you ask otherwise.
Industrial strength glue typically holds the insole and the base sole together. But like all bond, it degrades over time, sometimes getting dry, cracking, and losing adherence. A ‘relast’ (which isn’t really a relast) means that we will take the shoes apart, remove the old glue and re-apply fresh glue to ensure all is secure again. Voilà!
Repair or source and replace hardware
Damage or discolouration, rivets or pins – our dedicated sourcing team can fix the original, source new pieces or liaise directly with the brands to solve hardware problems. There may be additional costs depending on the construction of the item and the hardware.
– Starting at £30
– Starting at €40
– Starting at $45
A protective sole is our favourite pre-wear bit of magic for both men’s and women’s shoes. A delicately thin rubber sole is adhered to the outer leather sole providing grip, comfort and longevity. We cut ours low and curved, and we use a colour closest to the colour of the original sole’s outer edge. For you savvy consumers, this solution will stave off resoles of any kind for years.
Learn more about protective soles
Remake loops for trainers and boots
Little loops of leather and other material (also called ‘keepers’) hold important components together such as straps, buckles, laces. When they break in an unrepairable way, we simply make you a new one. We’ll match everything as close as possible to the original or, if it must be perfect, sometimes we can even source the original material direct.
– Starting at £40
– Starting at €50
– Starting at $60
Tiny strips of elastic between ankle straps and buckles are easily broken on delicate shoes and sandals. We source and replace with a closest possible match in size, colour and material (there is a surprising array) to the original or source something specific upon request. We offer a master service (all hand stitching) and a standard service where the need for perfection isn’t as pressing.
Replace Binding or Ribbon
Binding on shoes usually runs along the opening of the shoe to provide a finished or decorative effect to raw edges. Think the grosgrain on Chanel ballerinas – but really it can be found on many bags, trainers and shoes. When it muddies, tears or wears down, we can replace it in whole or in part with as close as possible a match to the original.
– Starting at £105
– Starting at €125
– Starting at $150
Ugly name, critical piece. In a stiletto, boot or dress shoe, the shank is an internal piece of metal that gives support and stability. Sometimes it breaks, and sometimes it gets loose and makes a squeaky noise. We can bend it back into place, or we can replace it altogether. They may, annoyingly, set off the alarm at airport security but we couldn’t have heels without them.
When the heel tears away from the base of the shoe, often exposing the nails and leaving you with the “I’m not sure we’ll recover from this” feeling, fear not. It looks nastier than it is. We can remove and replace the nails and reattach the heel, often using the same heel if it is not damaged.
Sometimes the heel is too high, sometimes the shoe isn’t as ‘investment-worthy’ and sometimes retaining the branding is the priority. In either case, a half-sole may be your solution. Here, we replace the outer sole from the bend in your foot to the toe (the forefoot). We will match as close as possible to the original style unless you ask otherwise.
Remake tassels or zip puller
Whether lost or damaged, we’ll recreate and attach new tassels or zip pullers. We’ll match as close to the original as possible unless you feel creative and request something new.
– Starting at £70
– Starting at €85
– Starting at $100
Also called a ‘long sole’, this is a resole from the toe all the way back to the heel block. It also includes a reheel. It provides an excellent ‘new’ like feeling and effectively restarts the clock on the shoe’s lifetime. Please be aware that this will remove any embossed branding on the original sole.
Leather Surface And Colour Restoration
From holes and scratches to colour fade and denim transfer, leather surface and colour restoration is the crown jewel of our toolbox. No one does it better. We take a less is more approach, preferring to let a few flaws show through rather than compromise the touch and feel of our favourite and most respected material. Not all colour restoration will need surface restoration, but all surface restoration will need colour.
– Starting at £105
– Starting at €125
– Starting at $150
When the heel itself snaps, often at the most inopportune time – yikes! – we need to replace the whole piece. Matching the shape, slope, and height is a challenge we’re ready for. We will then re-cover the heel in a material as close as possible to the original or even a complementary material if you wish. Additional sourcing costs may apply.
– Starting at £170
– Starting at €205
– Starting at $240
Step in a grate, travel over some gravel, sink into some grass or just really really ‘love’ your heels! Not to worry. We can recover the heel stem of stilettos or boots in new fabric or leather. We will source as close a match to the original (or a complementary match for the more adventurous) to get you that like-new feeling. Additional sourcing costs may apply.
– Starting at £99
– Starting at €120
– Starting at $140
Learn more about heel recover
Insoles and undersocks
An insole (or ‘sock’) is the leather or fabric sole glued to the shoe’s inside along the interior bottom (the part you step on). We can custom cut a fresh piece of leather or put padding under your existing one to add a cushion or help with fit. Please note this will remove any embossed or foiled branding, but sometimes we can save fabric sewn-in tags.
– £25 – £55
– €30 – $70
– $35 – $80
Stretching Shoes and Boots
Shoes are made to standard sizes, but you are anything but standard. Naturally, our boots need a little help getting adjusted to our unique feet. We can stretch in all four directions and expedite the stretching that your foot would typically do over time. While this can make the breaking in process faster and more tolerable, we can not stretch a shoe or boot a full size. Please also note we can not overstretch shoes without risk of damage.
– £30 – £40
– €40 – €50
– $45 – $60
Feet coming in and out and moving up and down. This thin piece of sheepskin (or goatskin) on the inside of the heel counter can really bear a lot. But over time, it eventually wears down and needs to be replaced. Combine this with a resole and a clean, and you’ll fall in love all over again.
Whether mandated by damage or driven by a change of heart, sometimes an altogether new colour is what the leather doctor ordered. We can recolour shoes or bags in any colour darker than the original… the darker the colour, the more consistent the result. Some limitations do apply, and it is not recommended for suede, nubuck or patent.
– Starting at £175
– Starting at €210
– Starting at $240
Dyeing Satin Shoes
From giving new life to your wedding shoes to concealing an unclean-able stain, dyeing your satin shoes lets you fall in love with them over and over again. Our atelier have developed a range of 20 colours for you to choose from.
Learn more about dyeing satin shoes
Bespoke Dyeing Satin Shoes
Want your shoes to match the colour of your handbag? Got a specific colour that you want to dye your wedding shoes? Using your colour reference, we’ll create swatches and work with you to dye your shoes the perfect colour.
Learn more about bespoke dyeing satin shoes
Email us and ask.