Shoe Repair London, Handbag Repairs London - The Restory, London

 

Bags Shoes

 

Feeling overwhelmed? Try our service finder to help learn more about the repairs you need


Cleaning


Special cleaning 
We have wet and dry techniques depending on the material of your item. We will clean both the interior and the exterior of your bag. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material.

- £95

Mould Removal
Do let us know if your item requires mould removal treatment as this requires healthy & safety measures and specific techniques to salvage. We will clean both the interior and the exterior of your bag. Depending on the severity of the mould, we may need a little extra time to complete this. 

- £130

Biological Fluids
Please do inform us if your item has been affected by any biological fluids as this requires specific health and safety measures and different techniques to clean. We will clean both the interior and the exterior of your bag.

- £165


SCUFFING, WEAR AND TEAR


Remake tabs or loops for handles, buckles etc..
The loops that hold important components together (straps, buckles, laces) can become weak or loose. We can remake these to ensure your item is in working order again.

- Starting at £40

Re-edging
If the edging is cracked or disintegrated, we sand down the old edging and replace it. Edging is made up of a specialist paint which seals and protects the leather after the bag has been constructed, usually along the handles. The edging is important not only to strengthen and support the strap but also for aesthetic purposes.

- Starting at £70

Realign frame
Usually with bags that have a metal frame, if the clasp doesn't close properly it might be a case of realigning the frame. Do note, this may not fix the problem depending on the damage but we will try to find a solution. 

- Starting at £70

Remake tassels or zip puller
Whether lost or damaged we'll recreate and attach new tassels or zip pullers. 

- Starting at £70

Colour restoration
This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing. This is a starting cost for black bags; cost drivers include nudes, pinks, reds and oranges. 

- Starting at £105

Repair, source and replace hardware 
We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.

- Starting at £130

Fillers/leather restoration
This can fill holes, smooth deep scratches and cover worn away corners. This would be provided alongside some colour restoration so that the mend is as invisible as possible. 

- Starting at £140

Piping Recover
We can conceal any piping that has become visible with synthetic fillers. This would be provided alongside some colour restoration so that the mend is as invisible as possible. 

- Starting at £140

Remake top binding
Most commonly on tote bags, we can remake the top binding in new leather. We match this as close as possible to the original.

- Starting at £170

Re-stitch
We can restitch any area of the bag where any stitching has come loose and the structure of the bag is affected. This may be in the lining, loose side tabs, straps, panels, gussets, zips or handles. Cost drivers include whether it requires handstitching, the length and complexity of the stitching. 

- Starting at £205

 

COMFORT, PROTECTION & LONGEVITY


Lining Repair
We can stitch or patch any tears or holes in the lining. Please be aware this mend will be visible. If your lining is beyond repair, please see the service 'lining replacement'

- Starting at £105

Retube handles
The tubing in handles can become disconfigured from use or can wear through the leather, we can retube the handles to get them back in working order.

- Starting at £140

Strap shortening 
We can shorten straps to fit your needs - just let us know the desired length. Pricing can vary between leather and chain straps and cost drivers depend on how the chain is attached to the bag and whether additional stitching is needed and where. 

- Starting at £140

Strap Lengthening
We can lengthen leather straps to suit your needs or source a closest match in chain to lengthen. If we can't find a good match, we'll come up with a solution. Just let us know the preferred length. Cost drivers depend on how the chain is attached to the bag and whether additional stitching is needed and where. 

- Starting at £210

Small zip replacement
We can replace small broken zips for a wallet or short boots with new and we will source a closest possible match in size, colour, material and zip teeth. To do this, we must carefully remove the old zipper and restitch in (often by hand) a new one taking care to line up everything perfectly. There may be an additional cost for the zip itself. 

Starting at £210

Remake handles and straps
If your handles/straps are too weak we recommend replacing them rather than repairing. We can remake handles or straps as a closest possible match in style and colour to the original. 

- Starting at £280

Reinforce structure or panels
If your bag has lost its shape we can reinforce the panels which involves opening up the lining to put a structured leather panel inside and then we close up the lining as if we were never there.

- Starting at £275

Zip replacement
We can replace broken zips for handbags and holdalls with new and we will source a closest possible match in size, colour, material and zip teeth. To do this, we must carefully remove the old zipper and restitch in (often by hand) a new one taking care to line up everything perfectly. There may be an additional cost for the zip itself. 

Starting at £280

 

REIMAGINE & REFASHION


Change colour
We can recolour bags any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval. 

- Starting at £280

Change lining
We will replace the whole lining, including the zip compartment and pockets to suit the bag or you can choose a different material and colour - just let us know.

- Starting at £350

Custom Refashioning
Whether adding additional straps, re-colouring or personalisation such as adding hardware such as studs feel free to send us your ideas or ask our team to get creative with some design sketches. 

- How long is a piece of string?

 

Don't see what you're looking for?
Email us and ask.

 

Feeling overwhelmed? Try our service finder to help learn more about the repairs you need


CLEANING & POLISHING


Special Cleaning 
We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.

- £35

Complex Special Cleaning 
We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect for those items with mixed materials that require specific techniques for each material.  

- £50

Trainer Cleaning
We have wet and dry techniques and use the method appropriate for the material(s) of the item. We try our utmost to remove all stains but sometimes this isn't possible depending on the nature of said stains. We will clean the exterior, interior, laces and the sole of the trainers. Cost drivers will include items with mixed materials as each material requires their own unique cleaning technique. This service is perfect for the Balenciaga Triple S trainers. 

- £140

Mould Removal
Do let us know if your item requires mould removal treatment as this requires healthy & safety measures and specific techniques to salvage. Depending on the severity of the mould, we may need a little extra time to complete this. 

- £130

Biological Fluids 
Please do inform us if your item has been affected by any biological fluids as this requires specific health and safety measures and different techniques to clean. 

- £165

Standard Shoeshine
A basic polish of a leather shoe.

- £20

 

Military Shine
A rigorous polish for an extremely high shine finish.

- £75

 

SCUFFING, WEAR & TEAR


Full remake
From toes to heel, this involves a long resole and a heel cap (or tip) replacement. If you chose to go ahead with a full remake please be aware that this will remove any branding on the sole. 

- £99

 

Stiletto Reheel
This service replaces the tip (also called a cap or a lift) at the end of the stiletto heel.

- £20

Flat Reheel
Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise. 

- £30

1/2 Soles
A half-sole is when only the part of the sole from about the arch of the foot to the toes is replaced. We will match as close as possible to the original style unless you ask otherwise. 

- £65

Toe Pieces
A toe piece is a mini resole but at the tip of the shoe where it always seems to wear so much faster than the rest of the sole.

- £30

Protective Sole
A 1mm rubber sole adhered to a leather sole to extend its longevity and provides a little extra grip. We cut ours low and curved. We use a colour closest to the colour of the outer edge of the original sole.

- £35

Protective Heel 
A 1mm piece of rubber adhered to a leather heel to extend its longevity. 

- Starting at £95

SEGS
SEGS are metal plates that are nailed to the toe tips and heels of shoes to slow down wear at its most vulnerable points.

- £20

Relast
When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again. 

- £30

Remake loops for trainers, boots etc..
The loops that hold important components together (straps, buckles, laces) can become weak or loose. We can remake these to ensure your item is in working order again.

- Starting at £40

 

New elastics
We can replace the elastic between ankle strap and buckle. We source and replace with a closest possible match in size and colour to the original. 

- £45

Broken heels
When the heel itself snaps, we need to replace the whole piece, this cannot be repaired. Depending on how unique it is we will source the replacement. We will then re-cover this to match the original shoe or a complimentary material agreed with you. If the stem isn’t broken but has come away then look at our service of Re-seating The Heel as this may be what you need instead.

- Starting at £140

Recover heels
This involves recovering the heel stem of stilettos or boots in new leather. We will source a closest match to the original. If not, we can provide a colour restoration to match the original. We will replace the heel tip for you too. 

- Starting at £105

New shanks 
In a stiletto, boot or shoe, the shank is a piece of metal that gives support and structure and is found between the insole and outsole. Sometimes it breaks and sometimes it gets loose and makes a squeaky noise. We can bend it back into place or we can replace it all together.

- Starting at £55

Reseat heels
Reattaching the heel stem (usually on a stiletto or boot heel) to the base of the shoe where its torn away. We use the same heel unless its broken. If the heel itself is snapped or bent, have a look at our service of Broken Heel Stem.

- £55

Remake tassels or zip puller
Whether lost or damaged we'll recreate and attach new tassels or zip pullers. 

- Starting at £70

Replace binding/ribbon on ballerina
We can replace the binding on your shoes, usually ballerinas, but note this only at the back and may be  visible.

- Starting at £45

Repair, source and replace hardware
We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.

- Starting at £30

Fillers/leather restoration
This can fill holes, smooth scratches and cover worn away corners. This would be provided alonside some colour restoration so that the mend is as invisible as possible. 

- Starting at £105

Colour restoration 
This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing. 

- Starting at £105

 

COMFORT, PROTECTION & LONGEVITY


Stretching
Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size.  Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe. 

-  £30-50

Insoles and undersocks
An insole (or sock) is the leather or fabric sole glued to the inside of the shoe along the bottom (the part you step on). We can custom cut you a fresh piece of leather to fit the shoe but note this will remove any branding. 

- £25-45

Chamois Lining
Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace. 

- £55

 

Weatherproofing
If you are looking to protect new shoes or usually as part of a special clean or a shoe shine, we can use water repellent products for a little extra protection from the elements. 

- £18

 
 

REIMAGINE & REFASHION


Change colour
We can recolour shoes any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval.

- Starting at £140

Custom Refashioning
Whether adding additional straps, re-colouring or personalisation such as adding hardware such as studs feel free to send us your ideas or ask our team to get creative with some design sketches. 

- How long is a piece of string?

 
 

Don't see what you're looking for?
Email us and ask.