Shoe Repair London, Handbag Repairs London - The Restory, London

 

 

ServiceS

Select the Service Finder and your item category to learn more about the repairs you need depending on your item and problem or select the Full Services List to see all the services we offer


1. What Item Needs Fixing?

TRAINERS

BOOTS

FLATS

BAGS

HEELS

SHOES


 2. WHat’s the problem?


 3. What we can do

We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.
- Starting at £35

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing.
- Starting at £105

When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again.
- £30

Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace. 
- Starting at £55

Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size. Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe.
- £30-50

We can restitch any area of the bag where any stitching has come loose and the structure of the bag is affected. This may be in the lining, loose side tabs, straps, panels, gussets, zips or handles. Cost drivers include whether it requires handstitching, the length and complexity of the stitching. 
- Starting at £70

Professionally secured inner linings for warmth, comfort or a better fit. Available in a variety of fabrics and leathers.
- Starting at £20

We can recolour shoes any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval.
- Starting at £140

This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing. This is a starting cost for black bags; cost drivers include nudes, pinks, reds and oranges. 
- Starting at £105

We can stitch or patch any tears or holes in the lining. Please be aware this mend will be visible. If your lining is beyond repair, please see the service 'lining replacement'
Starting at £105

This can fill holes, smooth deep scratches and cover worn away corners. This would be provided alongside some colour restoration so that the mend is as invisible as possible.
- Starting at £140

We can replace broken zips for handbags and holdalls with new and we will source a closest possible match in size, colour, material and zip teeth. To do this, we must carefully remove the old zipper and restitch in (often by hand) a new one taking care to line up everything perfectly. There may be an additional cost for the zip itself. 
- Starting at £280

If the edging is cracked or disintegrated, we sand down the old edging and replace it. Edging is made up of a specialist paint which seals and protects the leather after the bag has been constructed, usually along the handles. The edging is important not only to strengthen and support the strap but also for aesthetic purposes.
- Starting at £70

The loops that hold important components together (straps, buckles, laces) can become weak or loose. We can remake these to ensure your item is in working order again.
- Starting at £40

If your handles/straps are too weak we recommend replacing them rather than repairing. We can remake handles or straps as a closest possible match in style and colour to the original. 
- Starting at £280

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

We have wet and dry techniques depending on the material of your item. We will clean both the interior and the exterior of your bag. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. 
- Starting at £95

We can recolour bags any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval.
- Starting at £280

If your bag has lost it's shape we can reinforce the panels which involves opening up the lining to put a structured leather panel inside and then we close up the lining as if we were never there.
- Starting at £275

The tubing in handles can become disconfigured from use or can wear through the leather, we can retube the handles to get them back in working order.
- Starting at £140

Usually with bags that have a metal frame, if the clasp doesn't close properly it might be a case of realigning the frame. Do note, this may not fix the problem depending on the damage but we will try to find a solution. 
- £70

Whether lost or damaged we'll recreate and attach new tassels or zip pullers.
- Starting at £70

Most commonly on tote bags, we can remake the top binding in new leather. We match this as close as possible to the original.
- Starting at £170

If your handles/straps are too weak we recommend replacing them rather than repairing. We can remake handles or straps as a closest possible match in style and colour to the original.
- Starting at £280

We can lengthen or shorten leather straps to suit your needs or source a closest match in chain to lengthen. If we can't find a good match, we'll come up with a solution. Just let us know the preferred length. Cost drivers depend on how the chain is attached to the bag and whether additional stitching is needed and where.
- Starting at £140

A toe piece is a mini resole but at the tip of the shoe where it always seems to wear so much faster than the rest of the sole.
- £30

A 1mm rubber sole adhered to a leather sole to extend its longevity and provides a little extra grip. We cut ours low and curved. We use a colour closest to the colour of the outer edge of the original sole.
- £35

A half-sole is when only the part of the sole from about the arch of the foot to the toes is replaced. We will match as close as possible to the original style unless you ask otherwise.
- £65

We can recolour shoes any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval.
- Starting at £140

An insole (or sock) is the leather or fabric sole glued to the inside of the shoe along the bottom (the part you step on). We can custom cut you a fresh piece of leather to fit the shoe but note this will remove any branding.
- £25-45

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.
- Starting at £35

Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size. Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe.
- £30-50

When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again.
- £30

From toes to heel, this involves a long resole and a heel cap (or tip) replacement. If you chose to go ahead with a full remake please be aware that this will remove any branding on the sole. 
- £99

Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise. 
- £30

From toes to heel, this involves a long resole and a heel cap (or tip) replacement. If you chose to go ahead with a full remake please be aware that this will remove any branding on the sole.
- £99

Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace.
- £55

A toe piece is a mini resole but at the tip of the shoe where it always seems to wear so much faster than the rest of the sole.
- £30

A 1mm rubber sole adhered to a leather sole to extend its longevity and provides a little extra grip. We cut ours low and curved. We use a colour closest to the colour of the outer edge of the original sole.
- £35

A half-sole is when only the part of the sole from about the arch of the foot to the toes is replaced. We will match as close as possible to the original style unless you ask otherwise. 
- £65

This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing. 
- Starting at £105

Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise. 
- £30

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.
- Starting at £35

Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size. Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe.
- £30-50

When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again.
- £30

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware. 
- Starting at £30

Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise. 
- £30

From toes to heel, this involves a long resole and a heel cap (or tip) replacement. If you chose to go ahead with a full remake please be aware that this will remove any branding on the sole. 
- £99

SEGS are metal plates that are nailed to the toe tips and heels of shoes to slow down wear at its most vulnerable points. 
- £20

Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace.
- £55

This service replaces the tip (also called a cap or a lift) at the end of the stiletto heel.
- £20

This involves recovering the heel stem of stilettos or boots in new leather. We will source a closest match to the original. If not, we can provide a colour restoration to match the original. We will replace the heel tip for you too.
- Starting at £105

A half-sole is when only the part of the sole from about the arch of the foot to the toes is replaced. We will match as close as possible to the original style unless you ask otherwise. 
- £65

We can recolour shoes any colour darker than the original - just let us know your preference. Once we have received the item we'll update you with colour swatches for your approval.
- Starting at £140

When the heel itself snaps, we need to replace the whole piece, this cannot be repaired. Depending on how unique it is we will source the replacement. We will then re-cover this to match the original shoe or a complimentary material agreed with you. If the stem isn’t broken but has come away then look at our service of Re-seating The Heel as this may be what you need instead.
- Starting at £140

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.
- Starting at £35

Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size. Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe.
- £30-50

When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again.
- £30

Whether adding additional straps, re-colouring or personalisation such as adding hardware such as studs feel free to send us your ideas or ask our team to get creative with some design sketches.
- How long is a piece of string?

We can replace the elastic between ankle strap and buckle. We source and replace with a closest possible match in size and colour to the original.
- £45

Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace. 
- £55

A toe piece is a mini resole but at the tip of the shoe where it always seems to wear so much faster than the rest of the sole.
- £30

A 1mm rubber sole adhered to a leather sole to extend its longevity and provides a little extra grip. We cut ours low and curved. We use a colour closest to the colour of the outer edge of the original sole.
- £35

A half-sole is when only the part of the sole from about the arch of the foot to the toes is replaced. We will match as close as possible to the original style unless you ask otherwise.
- £65

This consists of light layers of paint hand mixed in our atelier to ensure the perfect colour match to conceal any signs of staining, wear and scuffing. 
- Starting at £105

Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise.
- £30

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

We have wet and dry techniques depending on the material of your item and will clean both the interior and exterior of the shoes. We try our utmost to clean even the toughest of stains, but we cannot guarantee all stains will be fully removed depending on the nature of the stains against the material. Perfect to clean salt stains, mud and great to refresh your standard running trainers.
- Starting at £35

Shoes can be stretched in any or all four directions and is meant to expedite the stretching that you foot would normally do through normal wear. While this can make the breaking in process a bit faster and more tolerable, we can not stretch a shoe or boot a full size. Please note that in order to prevent damage to stitching, we cannot over stretch shoes. We stretch twice as standard but please note, we have no way of knowing how much of a difference this will make to your personal experience of the shoe.
- £30-50

When your shoe is coming away from the sole, a re-last means we will re-attach the sole to the upper leather. We will remove the upper from the sole of the shoe, scrape off the glue and re-apply glue to ensure the upper is stable again.
- £30

We can fix the original, source new or complimentary pieces and/or liaise with the brands directly to solve damaged or missing hardware problems. There may be additional costs depending on the construction of the item and the hardware.
- Starting at £30

Replacing the cap or tip on a loafer, lace up or boot. These can come in leather, rubber, “logger” or deep treads and we'll match as close as possible to the original style, unless you ask otherwise. 
- £30

SFrom toes to heel, this involves a long resole and a heel cap (or tip) replacement. If you chose to go ahead with a full remake please be aware that this will remove any branding on the sole.
- £99

SEGS are metal plates that are nailed to the toe tips and heels of shoes to slow down wear at its most vulnerable points. 
- £20 (pair)

Chamois lining, most often seen on the inside of the heel counter (or cavity) of loafers, lace ups, boots and trainers, is a soft sheep or goat lather with absorbent properties. However, over time, as you take your foot in and out of the shoe your heel rubs against and tears it which we can replace. 
- £55