Second Chance September

We are offering 15% off all services throughout the month to celebrate Second Hand September and give beloved items a second chance. Join us in celebrating all things pre-loved and second-hand throughout the month with exciting news, events, case studies, and expert advice.

Use code SEPTEMBER when booking your collection to get 15% off your order (T&Cs apply). Get a quote, book your collection or drop your items in store.

Created in 2019 by Oxfam, #SecondHandSeptember is an annual campaign encouraging fashion lovers nationwide to pledge to only buy second-hand throughout the month. Buying second-hand prolongs the lifespan of items by keeping them in circulation and out of landfill. But sometimes, second-hand items need a little love to make them right for you. From cleaning to alterations, explore some services that are perfect for reviving your second-hand purchases.

1. New insoles

From the sole to heel tip and insole to heel lining, shoes are made out of so many individual components. This means that they are incredibly hard to recycle as they would have to be fully deconstructed, but it also means that each component can be individually replaced. In replacing worn components, you effectively restart the clock on your shoes’ lifespan. With an ever growing life, it’s important to keep shoes in circulation. For those worried about hygiene or wear, replacing the insole is a great option to making second-hand shoes feel like new.

New insoles cost from £25 to £55. We make the replacement insole using a like-for-like material and colour, and can even transfer sewn labels.

2. Alterations

Sometimes, second hand items need tweaking to make them right for you. If you have found the perfect pair of jeans that are a little too long or the waist of a skirt needs expanding, our clothing specialists carefully measure and sew using a matching colour thread.

Altering clothing starts from £25. Learn how to pin or measure your items prior to sending them in here.

3. Cleaning

For hygiene and odour control, as well as reviving appearance, professional cleaning is a great way to revive second-hand purchases. From shoes to coats and bags to knits, we have the solution for every item, material and texture.

Our handbag clean is £95, shoe clean is £55, and complex trainer clean is £110.

4. Moth hole repair

As a long-lasting and durable material, buying wool second-hand doesn’t mean compromising on quality or longevity. However, pre-loved wool can shows signs of its previous life like bobbling and moth holes. From creating woven patches over holes and wear to darning and invisible mending, we have many options for repairing moths holes and wool damage.

We darn holes for £20 per hole; visible mend from £25 per hole; and invisible mend from £60 per hole.

5. Leather restoration

When carefully looked after, leather is an incredibly durable material. Faux leather may seem like the ethical option but is less durable and much harder to repair than the real thing. Scuffs, wear and discolouration can be solved with our signature colour and leather restoration. We use specialist filler to rebuild shape or texture and hand mix pigment to match the colour of the original and seamlessly.

Restore white leather trainers for £195; leather ballerinas from £230; and quilted flap bags from £315. For a bespoke quote, send us images of your items.

Don’t forget to use code SEPTEMBER to get 15% off your order* throughout September.Get a preliminary quote or book a collection to fall in love with your favourites all over again.

*T&Cs apply. Valid on all services, not valid on booking fees, not valid on orders dropped in-store, offer expires 30th September 2022, cannot be used in conjunction with other vouchers or discounts. 

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