Packaging Guidelines

Safely wrap items with tissue paper or bubble wrap, put in an appropriately sized sturdy box and seal securely with tape. For the safety of your items, please follow our guidelines:

  1. Please don’t send dust bags or branded boxes.

  2. If it looks like just one shoe in the pair needs repair, please still send both shoes.

  3. Double check that any bags you are sending are completely empty.

  4. Make sure light coloured items (especially patent or suede) aren’t touching anything of a darker colour.

  5. Add your contact details to the package by labelling the outside or adding a note or business card inside.