Shoe Repair London, Handbag Repairs London - The Restory, London

 

Using our service is simple

 
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DROP IN STORE

Stylists in any of the Shoe or Accessories Departments in-store can answer your questions and securely receive your item(s). Your details will be sent directly to The Restory who will collect your items, from a secure area in the store, within 48 hours.

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WHILE WITH US

Once your item is received at our atelier, we will do a comprehensive assessment taking into account what you may have told us and or what we can see ourselves.

You will receive a quote detailing our approach, cost and turnaround expectations. You will need to approve this for work to begin.

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We Return

Once the work has been completed, we will return your items at a time and to a place convenient to you. Carriage is inclusive for returns to Harvey Nichols’ Knightsbridge store or anywhere else within the United Kingdom, there are additional costs for international returns.