Harrods Client Landing Page



Choose your preferred collection date and time through our online booking system.

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On-demand for most of London and overnight anywhere else in the world. 

Once items are received in our atelier we’ll provide a comprehensive quote for your approval.



Upon completion of your restoration, we’ll return your items beautifully packaged at a time and place convenient for you.



Toe Piece Replacement

Colour Restoration


Shoe Cleaning


Full Remake


Moth Hole Repair

From scarves to sweaters and dresses to coats, we turn to woollens to keep us warm as the seasons get cold. However, tears, pulls or moth holes can deem your favourite knits unwearable. Learn how our visible mending technique brings your clothes back to life.

Damaged Dancing Shoes

When you find a pair of shoes that are perfect for every occasion, giving them up is never an option. Livia Firth's silver Roger Vivier sandals accompanied her on her most special occasions. Learn how our artisans brought them back to life.

Hermès Birkin Restoration

A handbag as iconic and symbolic as the Birkin will no doubt see a lot of love and wear through its life. See how the team extended the life of this zesty orange Birkin by creating leather reinforcements to strengthen the front and back panels and a colour revival.

Restructuring A Sombrero Bag

With time and wear, leather naturally softens and begins to lose original rigidity. Restructuring your bag brings back its original shape.

The Evolution of Chanel

The joy of luxury is the value it holds to you. We worked with the owner of an heirloom Chanel to renew the bag while keeping the original charm.

Chanel Classic Flap: From Worn to Wonderful

When you love an item, it deserves to be worn - we're here to help when it starts to look a bit too worn. Learn more about Chanel bag repair.

Restoring A Dior Flower Meadow

This limited edition Lady Dior bag had lost some beads and sequins over time. Learn how our atelier restored this beautiful beaded flower meadow.

The Matelassé Way

Give Miu Miu's iconic designs the love they deserve. Improve the longevity of your bag with colour and leather restoration.

The Technicolour Dream Chanel

Leila Van Kash's Chanel bag was faded and patchy. She brought it to The Restory for a reimagine in the form of a technicolour tie-dye transformation!

Jimmy Choo Hole Restoration

Follow the repair process as our atelier restores a hole in a pair of Jimmy Choo snakeskin trainers.

The people and places that inspire us


‘The quality of your services is fantastic. My purse looked as good as new both inside and out – and I realise the bright colour green is not the easiest to match.
Its deliver presentation also looked great. I’ll definitely be coming back with other leather products.’