Shoe Repair London, Handbag Repairs London - The Restory, London

"London’s best restoration service for shoes and bags. It will also bring beaten-up old favourites back to life"
"An absolutely brilliant new service which allows you to revive, repair, reimagine and restore old shoes and handbags."
"The Restory will collect shoes and bags from any address in London, spruce them up, make them look as new and return them to your door"

dROP in service now available at

 
 
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book your collection or drop in-store

Choose your preferred collection date and time through our online booking system.

Or securely drop in-store at Harvey Nichols Knightsbridge. We’ll take care of the rest. 

We respect personal data.

Schedule your collection online.

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We Collect

On-demand for most of London and overnight anywhere else in the world. Collection and return are free throughout the UK.

Once item received within our atelier we’ll provide a comprehensive quote for your approval.

Within a two hour window or overnight and provide comprehensive quote for approval.

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We Return

On completion of your restoration by our in-house team of artisans, we’ll return your items beautifully packaged to Harvey Nichols Knightsbridge or at a time and place convenient for you.

Restoration is completed in-house and items are returned beautifully packaged at your convenience.

 
 
 

Case Studies

Case Studies
White Sandal Season

See how the team restored these sandals of the moment by using synthetic fillers to smooth out the scuffs and colour restoration to revive the colour and bring them back to life, just in time to show them off for the Summer.

Reviving a Chanel denim and wicker basket

Learn how the team revived the denim on this beautiful Chanel wicker basket bag with a light touch up. Wicker is the material of the season, made iconic by the one and only Jane Birken, so our artisans loved getting their hands on the piece to restore and revive.

Embellishing the elbows on a Chloé blazer

A Chloé blazer arrived with ripped elbows that wouldn’t be able to be fixed conventionally due to the placement of the tears. Our expert atelier team came up with a solution to make the repair a unique feature of the blazer.

Extending the life of Chanel ballerinas
Extending the life of Chanel ballerinas

We received two pairs of Chanel ballerinas both with unique qualities that required a number of services to give them a new lease of life. Learn more about how our artisans treated the velvet pair and how they restored dotted toe caps, all done by hand.

Restoring a Rockstud Reversible Valentino
Restoring a Rockstud Reversible Valentino

Having been used daily, it was inevitable this Valentino Rockstud reversible bag would need some TLC at some point in it’s life. Upon a physical assessment of the bag in our atelier, it was certain the bag needed a number of services for it to be in perfect working order again and we could expand its life.
Restored and ready for ‘Gucci Soho Disco’

The ever popular Gucci Soho Disco bag is seen frequently in our atelier; A testament to how well loved and used it is. See how our artisan revived this zingy red crossbody bag by using fillers to conceal piping, re-edging and doing a light colour touch up.

An atelier classic: Waterstaining Tod's loafers

See how our atelier team undergo a typical technique to revive a wardrobe classic; a pair of Tod’s loafers. The colour is hand mixed in our atelier to ensure the perfect colour match and applied with a sponge to ensure it is done evenly and sent back to the client almost as good as new.

Putting the sparkle back into Louboutin

Read all about how we restored a pair of sparkly ‘Follie’ Louboutin heels that were unwearable when they entered the atelier. Our talented artisans created a new combination of glitters to recreate the leather for the heels, replaced the heel tips and replace some missing crystals.
Reviving a Jaeger Doctor's Bag

See in our latest case study how the atelier team transform this tired, dull looking Doctor’s bag and give it a new lease of life using a variety of techniques to restore the colour, the exposed piping and a small hole that started to form.

 
 
 
 

‘The quality of your services is fantastic. My purse looked as good as new both inside and out – and I realise the bright colour green is not the easiest to match.
Its deliver presentation also looked great. I’ll definitely be coming back with other leather products.’

Melanie, W11

 
 
 

Connect with The Restory

 
Here the team are replacing the underside lining on a @maxmara belt. If the leather thins and wears down (see the middle piece of leather in the picture) our team can skive down a new piece to replace the old to strengthen the belt again. Then they will make new holes and ensure it’s all securely stitched into place 🙌🏼 Book a collection today to avoid throwing damaged items to landfill #TheRestory
Friday in the atelier: nude hues 🎨#TheRestory
Mixing the perfect shade of white to restore these dreamy ‘barely there’ sandals ✨Swipe to see the results and tap the #linkinbio to learn more about the process as they feature in our latest case study 🎨#TheRestory
An education in: replacing the top binding on your tote bag. If the binding on your tote has torn or is cracking, it’s time for some restoration magic ✨ we unpick the old binding, making sure the body of the bag stays in tact. Our expert sourcing team sourced new veg tan leather, which we then darken to match the tones of the rest of the bag (vegetable tanned leathers naturally darken with age.) The new piece of leather is then skived and stitched onto the bag, matching the thread colour and thread count as the original design and voilà - you can love your bag for longer again❤️ Swipe to see the before pictures and an in progress video!
 
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