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TO OUR VALUED CUSTOMERS

THE RESTORY HAS SUSPENDED TAKING ON ANY NEW ORDERS SINCE FEBRUARY 27, 2023.

OUR TEAM IS CURRENTLY FOCUSED ON RETURNING ALL EXISTING OPEN ORDERS AND WORKING AROUND THE CLOCK TO SHIP YOUR PRECIOUS ITEMS IN THE UPCOMING DAYS.  MOST OUTSTANDING ORDERS HAVE ACTUALLY ALREADY SHIPPED IN THE PAST 8 BUSINESS DAYS. 

IN ALL CASES, YOU WILL BE NOTIFIED VIA EMAIL WHEN YOUR ITEM(S) SHIPS. 

DO NOTE THAT A SMALL PERCENTAGE OF ORDERS BEING RETURNED MAY NOT HAVE BEEN SERVICED BY OUR ARTISAN TEAM FOR A VARIETY OF REASONS.  IF THAT IS THE CASE, AND IF YOU ACCEPTED THE QUOTE YOU RECEIVED FROM OUR TEAM AND PAID FOR IT, OUR TEAM WILL CONTACT YOU TO INFORM YOU OF THE NEXT STEPS IN THE REFUND PROCESS. 

REST ASSURED THAT WE ARE COMMITED TO ENSURING ALL OF THE RESTORY’S CUSTOMERS RECEIVE THEIR ITEMS BACK WITHIN THE UPCOMING DAYS.  THIS IS CURRENTLY OUR MAIN PRIORITY AND FOCUS. 

THANK YOU FOR YOUR UNDERSTANDING